This FAQ was written and is maintained by a third-party entity, Scorpius (Aiorii Resident). This FAQ makes no claim of official accuracy, endorsement, nor condoning by Genesis Lab. Please direct all questions regarding this FAQ to Scorpius.
What is a Gacha Exchange?
Gacha Machines are games of chance where you pay to have a random chance at winning different prizes that are inside the machine. The prize that you receive has limited permissions: you are not able to make copies of the item, but you can transfer your prize to someone else.
Some of our Gacha Machines contain a full v3 Bento Head as one of the rare prizes that is exclusively available as a Gacha-only item. These rare v3 Bento Heads have the same limited permissions as other Gacha items: you cannot make copies of the v3 Bento Head, but you can transfer it to someone else.
In addition to not being able to copy the v3 Bento Head, Gacha items can't be redelivered, nor can they receive updates. Lastly, we do not include the omega versions with any of our v3 Bento Gacha prize Heads.
Whilst all of those things aren't available with the Gacha prize Head inside the machine, once you are the owner of one of our v3 Bento Gacha Heads, then you have the option to trade your Gacha Head item for a regular copiable v3 Bento Head, with redelivery options, updates, and omega capabilities. So how can you do this? Through our Gacha Exchanges.
PLEASE NOTE: We do NOT exchange any item for a different one! The exchanges will ONLY change the PERMISSIONS of your v3 Bento Head!
Some of our Gacha Machines contain a full v3 Bento Head as one of the rare prizes that is exclusively available as a Gacha-only item. These rare v3 Bento Heads have the same limited permissions as other Gacha items: you cannot make copies of the v3 Bento Head, but you can transfer it to someone else.
In addition to not being able to copy the v3 Bento Head, Gacha items can't be redelivered, nor can they receive updates. Lastly, we do not include the omega versions with any of our v3 Bento Gacha prize Heads.
Whilst all of those things aren't available with the Gacha prize Head inside the machine, once you are the owner of one of our v3 Bento Gacha Heads, then you have the option to trade your Gacha Head item for a regular copiable v3 Bento Head, with redelivery options, updates, and omega capabilities. So how can you do this? Through our Gacha Exchanges.
PLEASE NOTE: We do NOT exchange any item for a different one! The exchanges will ONLY change the PERMISSIONS of your v3 Bento Head!
Gacha Exchange Types
We offer two types of Gacha Exchanges: Automated and Manual.
- Automated Exchanges are performed by an exchange machine located at the Genesis Lab Store. They require a special kind of unopened box and they ONLY exchange v3 Bento Gacha Heads! They will not exchange Skins or any other Gacha items, nor will they exchange any of the v2 Gacha Heads.
- Manual Exchanges are for all v3 Bento Gacha Heads where the box has been completely opened, and for the original v3 Bento Gacha Head boxes that came without the keys to use the exchange machines.
Automated Exchange Boxes
How can you tell the difference between a box that will work with the automated exchange machine and one that will not? First rez the box at your home or in a sandbox where you are allowed to rez items. Then, follow these instructions:
For Epiphany Gacha Heads, start here FIRST:
Checking your v3 Bento Gacha Head Box:
Using the Automated Exchange Machines:
For Epiphany Gacha Heads, start here FIRST:
- If you received a Popup Menu when you rezzed the box, you MUST click on KEEP within 30 seconds. If you click on any other button, you will lose your Head!
- Once you have chosen KEEP, look inside the contents of the box.
- If there is only ONE (1) item inside the box, you need to copy that item into your inventory by unpacking the box (only do this once)
- Rez the new item that you just unpacked on the ground.
- Follow the rest of the instructions for boxed v3 Bento Gacha Items (below)
- If you do not receive a Popup Menu when you rez the box, look inside the contents of the box.
- If there is only ONE (1) item inside the box with the name of your v3 Bento Gacha Head, you need to copy that item into your inventory by unpacking the box.
- Rez the new item that you just unpacked on the ground.
- Follow the rest of the instructions for boxed v3 Bento Gacha Items (below)
- If you see TWO (2) scripts, ONE (1) notecard, and ONE (1) item with the name of your v3 Bento Gacha Head inside the box, then DO NOT UNPACK! This is an Automated Exchange box and you can use the Automated Exchange Machine!
- If there is only ONE (1) item inside the box with the name of your v3 Bento Gacha Head, you need to copy that item into your inventory by unpacking the box.
Checking your v3 Bento Gacha Head Box:
- After rezzing, check your local / nearby chat to see if you were given the following message when you rezzed the box: ATTENTION! To exchange this item for a COPY/NO TRANS version DO NOT UNPACK! Go to the Genesis Lab Mainstore Exchange Section and follow the instructions for this gacha item. Genesis Lab (205,125,27) -- then you have an Automated Exchange box and you can use the Automated Exchange Machine!
- If you see nothing in your local/nearby chat then look inside the contents of the box.
- If you see the Head, HUDs, Eyes, Ears, etc. inside the box, then you cannot use the Automated Exchange Machines and you the only way to exchange your gacha item is through a Manual Exchange.
- If you see TWO (2) scripts, ONE (1) notecard, and ONE (1) item with the name of your v3 Bento Gacha Head inside the box, then DO NOT UNPACK! This is an Automated Exchange box and you can use the Automated Exchange Machine! (Also let Scorpius know that you did not see the message in your local / nearby chat.)
Using the Automated Exchange Machines:
- Go to the Genesis Lab Main Store.
- Rez your Automated Exchange Box on the matching platform for your v3 Bento Gacha Head (look for a circle on the floor).
- If you have rezzed an Automated Exchange Box within the area for the Automated Exchange Machine, you will instantly receive the new COPY item (PLEASE CLICK ACCEPT).
- That's it! All done! PLEASE NOTE: These machines will NOT work with Skins, other gacha items, re-packed boxes, or older gacha heads.
Manual Exchanges
If you have already unpacked your v3 Bento Gacha Head, or you do not have an Automated Exchange box, the only way to exchange your Gacha head for a regular version is through the Manual Exchange.
PLEASE NOTE: The Manual Exchange dates and times are dependent upon the RL schedules of the people exchanging the v3 Bento Gacha Heads, which can be unpredictable!
The Manual Exchange Process:
PLEASE NOTE: The Manual Exchange dates and times are dependent upon the RL schedules of the people exchanging the v3 Bento Gacha Heads, which can be unpredictable!
The Manual Exchange Process:
- Send a notecard to Scorpius that lists which of the v3 Bento Gacha Heads you would like to exchange (Sofie, Flor, Ethan, Anis are the current options), and include your SL name on the notecard; sending the notecard will get you added to the exchange list.
- DO NOT SEND YOUR HEAD TO SCORPIUS!
- DO NOT SEND YOUR HEAD TO GENESISLAB RESIDENT!
- SENDING YOUR HEAD INSTEAD OF FOLLOWING THE PROCEDURE CAN RESULT IN THE LOSS OF YOUR HEAD!
- Once you have been added to the list, check either the Genesis Lab group notices or Scorpius' profile to see when the next Exchange Date/Time is scheduled. Please remember to be PATIENT for these dates to be scheduled as RL always takes precedent!
- Once a date/time has been posted that you can attend, please be online and in-world around the scheduled time and IM Scorpius to let her know you are ready for the exchange and which head(s) you will be exchanging.
- Scorpius will confirm that you have been placed in the exchange queue for that day.
- MAKE SURE that your folder contains the Head, HUDs, Eyes, Ears, Tongue, etc. and not a bunch of other items!
- You will need to give the ENTIRE folder when it is YOUR turn!
- If your head is still inside the box, do not unpack it!
- You must NOT be wearing the head when it is YOUR turn!
- You will need to give the ENTIRE folder when it is YOUR turn!
- Scorpius will inform you when it is YOUR turn!
- When it is YOUR turn, you must send the entire FOLDER or BOX to GenesisLab Resident!
- DO NOT send the folder/box to Scorpius!
- DO NOT send the folder/box BEFORE it is your turn!
- DO NOT send the folder/box when it is NOT an Exchange Day!
- DO NOT send the folder/box whenever you log in next, should you go offline!
- FAILURE TO FOLLOW THIS INSTRUCTION CAN RESULT IN THE LOSS OF YOUR GACHA HEAD!!
- DO NOT send the folder/box to Scorpius!
- After GenesisLab Resident has reviewed your items, you will receive a COPY box of your SAME Head. You will NOT get a completely different Head (no exchanging Ethan for Flor, for example).